Troubleshooting
Why your printer keeps jamming — and how to stop it
A recurring jam is almost always one of five causes. Here is how to find and fix the right one.
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Inkjet care
Cleaning a clogged inkjet print head the right way
Faded lines and missing colours usually mean a partial clog. Clear it without wasting a cartridge.
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Laser upkeep
Laser printer maintenance: a simple quarterly routine
Streaks, ghosting and toner smears come from parts most people never clean. A 20-minute routine fixes it.
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Connectivity
“Printer offline” in Windows: the reliable fix order
Stop toggling settings at random. Work through these checks in order and it comes back online.
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